20 Hotel & Apartment
Hanoi
Beoordelingen
There are plenty of food stalls and restaurant nearby and a 20 minutes walk to the citadel and Ho Chi Min musoleum. The staff are helpful and friendly. The buffet breakfast is small but adequate for the budget.
Beautiful hotel with a great location. The rooms are clean and the service is exceptional. They helped us with the luggage, were always smiling at as and looked for our luggage even after checkout. They also have really good breakfast with various eggs and soup options. Highly recommend! :)
We enjoyed our stay here in early December 2025. What made our stay so positive was the staff. There was a young man named Nam that went out of his way to help us any time we needed it. Also as we were leaving and had never taken a sleeper bus before, there was another staff named Quin who took the time to show us different options and help us book something. This hotel has done a great job in choosing people that go above and beyond to help their visitors.
This hotel was one of three places I stayed during my recent trip to Vietnam. I stayed here with my brother because they offer twin beds and the location is within walking distance of several attractions, including the Ho Chi Minh Museum. During our first couple of days, we mainly used the hotel just to sleep at night, as we were out exploring all day, so it was definitely good value for money. The breakfast and room service were decent and met our needs.
Everything was good, but the service was perfect. Especially Quin with her great smile and energy from the begining of my trip to the end with her help to find a solution with some shops to fix a problem.
